Frequently Asked Questions (FAQ)

Do you have additional questions? Contact us — we will be happy to help!

About us and cooperation

What do I gain by choosing EiRT?

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Our value propositions that directly affect the efficiency and security of your company

  1. Using Microsoft Azure tools — We offer scalable and secure cloud services that grow with your business.
  2. Greater use of M365 licenses “We help you make better use of your existing Microsoft 365 licenses, which allows you to maximize profits from previous investments.
  3. 20 years of experience in business — Our solutions are proven and adapted to a variety of business needs. By cooperating with us, you get a partner who understands the specifics of many industries.
  4. No subscription fee — You pay no additional fees for our services, which means lower operating costs.
  5. No license fees “Our solutions do not involve additional costs for licenses, which translates into real savings.

Is it possible to take over service care?

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If the customer is not satisfied with our services, it is possible to take over the service by another company. This is one of the most important advantages of building applications in a Microsoft 365 environment.

What is the monthly cost of automation in Microsoft 365?

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The direct cost of maintaining automation in Microsoft 365 is the cost of a BASIC license, which is €5.60 per month.In occasional cases, it is necessary to purchase an additional license worth €14 per month.
It is also paid to use in AI applications.

Why Microsoft 365

What are the benefits of using Microsoft 365 Power Platform?

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  • Application Scaling Microsoft 365 Power Platform solutions grow with your business. Don't worry, even if the company grows 3, 5, or 10 times, the tools will adapt to the new needs.
  • Ease of partner exchange — By using our solutions, you are not forever associated with ERaIT. If you decide to change your partner, you can take all the tools with you.
  • Consistent user interface Microsoft 365 Power Platform offers a unified interface that makes it easy to quickly deploy employees to use tools.
  • No need to learn new systems — With a consistent interface, your employees don't have to learn how to use new tools, which saves time and speeds up adaptation.

What are the limitations of building applications?

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If the customer is not satisfied with our services, it is possible to take over the service by another company. This is one of the most important advantages of building applications in Microsoft 365 environment.The main limitation of building applications is in Microsoft365 is:

  1. Fantasy of the parties, i.e. the client and the contractor
  2. Project execution time
  3. 💰 Budget

In practice, however, sometimes it turns out, after analysis, that for some processes it is better to take ready-made applications and support it with automations than to build a dedicated solution.

Check with us how it will be in your case and arrange a free consultation.

Automatic email signature in Microsoft 365

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The direct cost of maintaining automation in Microsoft 365 is the cost of a BASIC license, which is €5.60 per month.In occasional cases, it is necessary to purchase an additional license worth €14 per month.
It is also paid to use in AI applications.In Microsoft 365 it is possible to automate the email signature. We prepare it using Exchange rules.

Attention!

  1. The footer is always added at the end of the email.
  2. The footer is dynamic, which means that there is one for all employees, and the first and last name phone number etc. are taken from the user directory with Microsoft 365.
  3. It is not possible to insert photos of employees dynamically.
  4. We can exclude certain addresses, such as those that are used in automation or applications.
  5. Footer and signature are added regardless of device (phone, computer) or program.

Automation in departments

What can be automated in the administration department?

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In the administration departments we usually prepare:

  • A database of contracts with, for example, automatic reminders about the termination of the contract,
  • Journal of outgoing correspondence with automatic information about the receipt of the document sent to the addressee in the company,
  • Journal of outgoing correspondence,
  • Automations related to the approval of documents, e.g. procedures or important announcements
  • With large volumes of documents, we can read their content with AI support and take specific actions.

What can be automated in HR?

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Below are some examples of automation in the HR department:

  • Electronic attendance list,
  • Automation of vacation requests
  • Automate vacation requests for users without a Microsoft 365 account (i.e. no email). Support by SMS.
  • Automation of requests for remote work
  • Automation of business trip orders

What else can be automated?

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  • Landline Telephony → VoIP
  • Employee training → e-learning platform
  • Vehicle/machine fleet → advanced telematics
  • Costly server room maintenance → virtualization/colocation
  • Telephone customer service → VPBX, call-center systems

Are you interested in any of these areas? Get in touch with me.

Integrations

What are the benefits of using EDIFACT?

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  • Time saving EDIFACT automates document exchange processes, eliminating manual data entry and sending paper documents, which significantly speeds up the flow of information.
  • Fewer errors “Electronic data exchange reduces the risk of human error, such as typos or data entry errors, leading to greater precision.
  • Better integration with partners EDIFACT is a global standard, accepted by companies and organizations around the world, which facilitates international collaboration and document exchange between different systems.
  • Reduction of operating costs Automation eliminates the costs associated with printing, mailing and archiving paper documents, leading to significant savings.
  • Streamline archiving — EDIFACT documents are stored electronically, making them easier to search, store and audit, as well as improving compliance with data retention regulations.
  • Increase efficiency Automation of business processes allows companies to respond faster to changes, improving coordination of activities and operational flexibility.

What does EDIFACT mean?

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If the customer is not satisfied with our services, it is possible to take over the service by another company. This is one of the most important advantages of building applications in the Microsoft 365 environment.EDIFACT (Electronic Data Interchange for Administration, Commerce and Transport) is an international standard for electronic data exchange created by the United Nations. It enables companies to automate and standardize the exchange of business documents, such as invoices, orders or delivery receipts. With EDIFACT, different computer systems can communicate with each other in a unified format, allowing faster, more accurate and more effective collaboration between business partners around the world.

In which industries can EDIFACT be used?

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  • logistics EDIFACT streamlines the exchange of documents such as transport orders, bills of lading and delivery receipts, enabling better supply chain management.
  • International trade The EDIFACT standard facilitates the exchange of invoices, orders, customs documents and payment confirmations, eliminating the barriers associated with different data formats in international trade.
  • Public administration EDIFACT is used for the secure exchange of data between government agencies, companies and international organizations, which improves administrative processes such as tax and customs.
  • Financial sector Financial institutions use EDIFACT to send documents related to payments, factoring and interbank settlements, which automates and speeds up financial transactions.
  • Industry Manufacturing companies can exchange documents such as raw material orders, invoices or technical specifications, which improves production and supply management.
  • Service sector EDIFACT supports the exchange of documents related to service support, contracts, invoices and service orders, which allows service companies to better manage customer relationships.

Is it possible to integrate with the Impuls system?

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Integrations are possible with any system. In M365 we have no limits. Most often, the limitation is the systems with which we have to integrate.

Integration can be done via API, file exchange or we can prepare a robot and teach it to click on your system.

Combination of two applications

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We carry out projects of connection and exchange of data between different systems.Most often we do it through API, i.e. automatic/programmatic connection.However, if there is no API in your system we can prepare a robot that will click like a human, or maybe not like a human but like an intelligent monkey (without offending monkeys).

Document management systems

What is DMS?

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A DMS (Document Management System) is software that helps you manage, store, organize, and track digital documents in one central place. It keeps large volumes of documents secure and accessible—only to the people who need them.

What are the DMS functions?

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  1. Document storage: 📁 Enables centralized storage of digital versions of documents, eliminating the need for physical archives.
  2. Cataloging and organization: 🏷️ Documents are properly tagged and organized by category, making them easier to find and manage.
  3. Search: 🔍 Enables quick retrieval of documents based on names, dates, categories, or metadata.
  4. Version control: 🔄 Allows tracking changes in documents, providing access to older file versions and managing updates.
  5. Security and permissions: 🔒 DMS systems allow defining access levels to documents, protecting data from unauthorized access.
  6. Change tracking: 📝 Ability to track who made changes to documents and when.
  7. Workflow management: ⚙️ Some DMS systems include workflow automation features, such as routing documents for approval or notifying users about specific events.‍

What benefits does a DMS bring?

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The direct cost for Microsoft 365 automation? Just €5.60/month for a BASIC license. In rare cases, you might need an additional license at €14/month.

AI features are billed separately.

  • Time savings – find and organize documents in seconds, not hours.
  • Cost reduction – eliminate paper archives and slash printing expenses.
  • Enhanced security – control who sees what and track every action.
  • Better collaboration – share documents and work together in real time

DMS is especially popular in legal, financial, and government sectors—anywhere handling high volumes of sensitive documents securely is critical.

Read more on our blog.

What benefits does automated document import bring to a company?

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  • Time savings – automation eliminates manual data entry.
  • Fewer errors – reduces the risk of human mistakes.
  • Better organization – documents are automatically classified.
  • Enhanced security – better data protection.
  • Faster information flow – data is available in real time.
  • System integration – easy connection with other tools.
  • Scalability – the solution grows with your company.

Financial process automation

What is automatic invoice description?

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Automatic invoice description is AI-powered technology that analyzes invoice content and assigns it to the appropriate cost categories (like marketing) based on the document's content.

How does AI assign cost categories?

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The system analyzes invoice content, looking for keywords and context to accurately assign expenses to the right categories, such as marketing, operations, administration, etc.

What benefits does automatic invoice description provide?

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  • Saves time and manual work
  • Increases accuracy in cost assignment
  • More efficient work organization
  • Reduces errors in expense categorization
  • Simplifies reporting and budget planning processes

Can you automate invoice workflow in Microsoft 365?

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An automated invoice database is one of the most frequently implemented applications we deploy.

Key features include:

  • AI-powered OCR that reads all necessary data from invoices
  • Approval workflows by designated people configured in the system
  • Export payments to file
  • Share documents with accounting
  • Permission-based access
  • Any other features we'll define together 👍

Artificial Intelligence (AI)

How does OCR work combined with AI?

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OCR reads text from documents, while artificial intelligence (AI) analyzes it, extracting key information such as personal data, financial amounts, or contract terms.

How does AI assign cost categories?

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The system analyzes invoice content, looking for keywords and context to accurately assign expenses to the right categories, such as marketing, operations, administration, etc.

What are the benefits of using OCR and AI in a company?

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  • Time savings – automation enables fast processing of large document volumes
  • Reduced error risk – AI eliminates errors related to manual data entry
  • Easier document management – documents are digitally archived and easily accessible

What can artificial intelligence (AI) do in a company?

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AI in your company can help you with:

  • Reading data from invoices
  • Reading data from other documents like contracts, protocols, etc. After reading, data can be saved in your applications
  • Interpreting customer reviews and suggesting responses
  • Reading and categorizing emails (e.g., automatically forwarding to finance, customer service, etc.)
  • Acting as an assistant working on your knowledge base

What types of documents can be processed using OCR and AI?

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OCR and AI technology can be used to automatically process various documents, such as contracts, invoices, protocols, certificates, certifications, and even legal documents.

Do not waste time on repetitive activities.
Let's automate Your business together!
Let's talk about specific processes that we can improve for you.